Well, yellow hello, I’m so glad you found me.

Let’s focus on you and your business….

My products and services are designed for heart-centered entrepreneurs, kind creatives, and other tender-hearted rebelswho want to add more ease and flow back into their hearts’ work.

For the past sixteen years, I’ve been providing e-commerce solutions for online businesses that are ready to have their business support them, without losing their heart and soul in the process.

🖤 My clients have big hearts.

When your client roster is as intentionally cozy and intimate as mine, ensuring we’re the right fit is particularly important. I’m especially smitten with folks who:

  • Have chosen work that holds true meaning for them.

  • Have come to value their own worth and contribution.

  • Understand the importance of rest in building a sustainable business. (We can’t smash the patriarchy when we're exhausted! More naps, please.)

  • Make their own rules and walk their own paths.

  • Recognize the importance of balance and free time (even if they’re not quite sure how to get either anymore).

  • Measure the true worth of something by the time it saves or the revenue it generates. (No more trading money for hours for us, we’re talking about a new model of support here.)

  • Have co-workers of the four-legged variety. =^..^=

  • Say please and thank you.

  • Like pajamas and fuzzy slippers (we’ll rarely Skype‍ ‍Zoom Voxer WhatsApp in suits 😉).

<— Client cat, Mousey, supplied by Susannah Conway. 🐈‍⬛ Photo credit: Susannah Conway. Remain silly sticker purchased by me, from Tender Ghosts.

  • Carrie K.

    “ When I launched a recent online course, I thought the biggest challenge would be finalizing the content. Nope! It was choosing the right technology. But Nita knew the ins and outs. She had answers to questions before I knew to ask them. She was 100 paces ahead of me always, smoothing the way. She saved the day again and again, and working with her? Pure pleasure."

  • Natalie R.

    “Wow, Nita is really amazing! I just finished installing my new Add to Cart buttons on my site. Easy. I read through all of her clear instructions and I feel so incredibly supported- and excited!! She has made this experience so easy for me, and so fun. Honestly Nita, you are a gem and I will be telling everyone I know who is thinking of online courses to get you on their side.”

  • Susannah C.

     “I thank the universe every day that Nita is my partner-in-crime. She makes everything seem possible. She keeps me calm when I'm freaking out. She's incredibly thoughtful -- for my business but also as a friend. Her attention to detail is crazy amazing and she's one of the smartest people I know. Working with Nita is such a joy I sometimes can't believe my luck. I'd be lost without her. Seriously.”

  • Jessica P.

    “Within a day of having my Stripe account set up and connected to my online store, I got my largest sale to date- which more than paid for the time to get me set up. Since then, my sales continue to increase and  the average amount spent per order has more than tripled! We continue to offer PayPal as a payment option, but so far, no one has chosen to use it.”

FAQs

  • Aww, thank you. The short answer is that I specialize in e-commerce solutions for small businesses. Think of me as your business shero. 🦸🏻‍♀️ A Swiss Army knife (er, Swiss Army wife?) if you will. Able to move your business forward by leaps and bounds, with system maintenance, software installation, and customer support.

    Here's the deal—right now, my schedule is so full that I am no longer taking on new clients. But all is not lost, dear friend. I still like to put my particular set of skills to good use, and I have several products that act like services and contain some of my best thinking. (See below!)

  • Setting up all the moving parts involved in starting a business had been my bread and butter for many years, but admittedly, I keep my client roster pretty intimate so I don't always have the availability needed to take on new clients, but let's talk! If one of my supercharged offerings listed below isn’t what you need I might have something in the works that will be perfect for you.

    Occasionally I do offer some technology set-up packages that can get you well on your way. And Fast. Or if you want to pick my brain on a plan so you can DIY some of the setup yourself (See below) it all depends on where you are in your development process.

    Graphic design, content creation, editing, video/audio editing, and podcast management fall outside the scope of all my packages, but I do know a LOT of great contractors and I'm happy to refer you.

  • AH! Here's a pretty good list of my technology wrangling experience: MacBook | Apple Mail | iCal | iPhone | iCloud | Windows and Android systems too | FinalDraft | Google Hangouts | Skype | UberConference | Zoom | Voxer | What’s App | MaestroConference | Gmail | Google Calendar | G-Suite | Microsoft Office | Dropbox | Zapier | Capsule | Batchbook | Hiver | ZenDesk | #slack | Trello | Basecamp | MeisterTask | Asana | Teamwork | MadMimi | ConvertKit | Mailchimp | Aweber | MemberMouse | Member Wishlist | Customer Hub |Thinkific | Kajabi | Memberful | WordPress | SquareSpace | Weebly | Wix | Stripe | PayPal | Square | Authorize.net | Acuity Scheduling | Schedulista | Calendly | Harvest | Freshbooks | 7 Hats | Wave | Xero | QuickBooks | Blinkshare | Invoice Ninja | Gravity Forms | Formstack | Typeform | Survey Monkey | Survey Sparrow |Contact Form 7 | Shopify | Big Commerce | Big Cartel | 1 Shopping Cart | WooCommerce | Sendowl | Gumroad | ejunkie | Audio Acrobat | Garageband | ScreenFlow | Loom | Camtasia | Infusionsoft | Campaign Monitor | Simplero | HootSuite | CoSchedue, Buffer | PicMonkey | Canva | CMNTY | Taxjar | Dubsado | Honeybook | ZOHO | Ontraport

    Whew, that's a lot! And it's always being updated.

  • No! Not at all. I'm able to play nice with all kinds of technology, and because my experience is so comprehensive I've found that in most cases I'm able to work with what you've got with very little lead time...except Infusionsoft…I'm no longer working with Infusionsoft. 🫤

Products that will save you time and money

  • 🖤 Say it With Grace 2.0

    It’s a guide for what to say, how to say it, and what to do when customer service gets gnarly. → Show Me More

  • 🤟 Inbox Lovin' Tips (A Free Giveaway!)

    A no-strings-attached FREE primer for a kind and sustainable business. With seriously smart tips to keep your inbox humming. → Download Here.

  • ✨ Charm School: Charming Support

    Everything you need to start your own charming virtual support business - with lots of resources (and referrals!). → Show Me More

  • 😔 Kind Sorry (A Free Giveaway!)

    Another free download to use as a handy resource for kind ways to say sorry without saying sorry. → Download Here.

  • 💌 Inbox Clean Up

    Give yourself some peace of mind with a well-loved inbox in just 5 days. Turn your inbox into a place of tranquillity and prosperity. → Show Me More

  • 🧰 The Great Big Resource Guide

    The super-easy guide for all things online for DIYers. Updated annually, so you can stay in the know. → Show Me More

  • 👩🏻‍🤝‍👩🏼 A Quick Guide to Virtual Support

    Coming Soon! For those looking to build out their team with their first support person.

  • 🎉 Inbox Bingo (A Free Giveaway!)

    A free instant download aimed at adding a little fun to your inbox. → Download Here

  • 👩🏻‍💻 Website In A Week

    Coming Soon! A 7-day plan to get you up and running with a professional website.

Start a new relationship with your business now.

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